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FREE SHIPPING
on all orders over $50.00

Conditions of Use

All sales are subject to the following terms & conditions.  Other terms and conditions may apply.  Call for further details.

Acceptance. Your acceptance of each and all of these terms and conditions shall be indicated by any of the following, whichever occurs first:
a. By clicking the “I ACCEPT” button below;
b. By your written acknowledgement of these terms and conditions;
c. By your acceptance of any shipment of any part of the items specified for purchase or delivery by you to US Sander;
d. By your placing any order for products or services over this Website, Phone, Email, Fax; or
e. Any other act or expression of acceptance by you.

General

All prices and availability are subject to change without notice. Some items are not in stock, and may take longer to get.

We are not able to research special parts. This is time consuming and subject to problems. If you call us with the manufacturer's part number, in most cases we will be able to special order it for you. There are a few manufacturers we do not handle parts for, such as Primatech nailers. All special order items require payment in advance.

Internet Orders

We make no guarantee that any items listed on our site will be available or in stock. If any items on your order are out of stock, the entire order will be placed on hold until all items are ready to ship. If these items showed in stock at the time your order was placed, we will send you an email notifying you of the delay.
You can have us ship the in-stock items at any time. You can then either cancel the out of stock items, or they will be placed on backorder. If the items are not in stock and will be out of stock for an extended period we may ship the in stock items and backorder the out of stock items. If they are backordered, you will have to pay the additional shipping cost when they do ship. Shipping is only estimated till the order is invoiced and may change due to many factors including but not limited to additional UPS fees from additional zone fees, dimensional weight fees, or additional UPS fees charged to us and not calculated till the final package is processed, weight changes due to packaging, etc.

Payment is by credit card. Your card will be authorized for the order total when you place it. Your card will be charged for the invoice amount when items ship. Therefore, you are only charged for the items that ship, when they ship.
When you place an order, your credit card information will be transmitted to our payment processor, where it is saved to be charged when the order ships.

Phone Orders

By calling and placing an order with us, you are authorizing us to ship the items to you and agreeing to pay for them. Coupon codes are not valid on phone orders: they are for internet orders only. 

Payment is by credit card or COD. Unless you specify otherwise, we will keep your credit card on file for your convenience on future orders.
COD orders will be subject to a COD fee. If you refuse a COD shipment, we will not ship anything to you until you pay the fees associated with the COD shipment. If you refuse a COD shipment twice, we will not ship COD to you again.

Shipping

Shipping is only estimated till the order is invoiced and may change due to many factors including but not limited to additional UPS fees from additional zone fees, dimensional weight fees, or additional UPS fees charged to us and not calculated till the final package is processed, weight changes due to packaging, or options required for delivery etc.

Delivery;Title; Risk of Loss. Title to products passes to the Customer on shipment from our facility.  US Sander LLC shall not be liable for any delays in delivery beyond the reasonable control of US Sander including, but not limited to, delays caused by unavailability or shortages of product components from US Sander LLC suppliers, natural disasters, acts of war, acts or omissions of Customer, fire, strike, riot, governmental interference, unavailability or shortage of materials, labor, telecommunications, fuel or power through normal commercial channels at customary and reasonable rates, failure or destruction of plant or equipment arising from any cause whatsoever, transportation failures or computer-related transmission failures.

Payment

Payment is to be made in advance of shipping your order. We do not offer open accounts. Credit card payment is preferred.  Personal or business checks must clear our bank first before we will ship.  This could take up to two weeks additional to clear our bank.

New Machines

Any new machine not in stock must be paid for before we will order it. New machine orders cannot be canceled after we have ordered them. New machine warranties will be subject to the manufacturer's terms & conditions. Returns on new machines are subject to our approval. 

Used Machines

Used machines are sold as is with no warranty. We guarantee they will run and operate. There are no returns on used machines.

Rebuilt Machines

Rebuilt machines have been inspected and any worn parts replaced, as well as all the bearings. They come with a 30 day warranty.

Surplus Inventory

Surplus inventory is sold as is, with no warranty or guarantee. We do not allow returns on surplus inventory. The only exception is where the wrong lot was sent or the wrong photo used to display the item. No other returns will be allowed.

Sale Items

We occasionally run sales or specials on items. These sales apply to in stock items only. No backorders, rain checks or substitutions will be allowed on sale items. The in stock quantity displayed is the quantity that was available when the website was last updated. This information is updated every couple of days. We reserve the right to limit quantities on any sale items. Availability of items may change until the product is shipped. Returns of sale items will be subject to a restocking fee. While we make every effort to ensure accurate information, misprints will sometimes occur. Be sure to check pricing and package quantities when ordering. Some sale prices will have minimum purchase quantities: you must purchase the minimum to get the sale price. Some prices are only available online.

Used Parts

We sometimes sell used parts. Used parts are not returnable unless defective. Used parts will be in usable condition, but will show some signs of wear & use.

Sending Items to us

If you send machines or parts to us for repair, make sure to include your name, address and phone number, along with what you want done. If you do not, we will not be responsible for any items lost in our warehouse. If you send in drums, please indicate why you are sending them in. We get in a lot of drums, some for recovery, others to be balanced, and some are cores. If you do not send paperwork, it takes us longer to find out what it is here for, and it will take longer for you to get it back. You are responsible for shipping charges, proper packaging, tracking, and insurance.

Returns

All returns are subject to a restocking fee. We do not accept any returns without a RMA number.  Along with the RMA send an copy of the original invoice. Returns without paperwork will not receive any credit.  No items can be returned after 30 days unless otherwise specified or the item is defective. Special order items cannot be returned. Some items may not be returned such as special order items, non stocking items, electrical items, and machines. You are responsible for shipping charges, proper packaging, tracking, and insurance to US Sander for inspection.  Shipping charges are non-refundable.  Any credit on account will expire one year from issue date.

The UFO and Diamond Jet dust system have a 100% satisfaction guarantee. Contact us for more information.

Refused Orders

Orders that have invoiced to the customer and are refused or returned by the carrier for any reason will be charged an inbound shipping and handling fee equal to or greater than what the carrier charged US Sander LLC to return the shipment.  Refused shipments will also be considered returned without a RMA and will fall under the return terms and conditions of US Sander LLC.

Warranties

Items made by US Sander

All broken or defective items are to be examined by a US Sander representative. If the item is found to be truly defective, we will repair or replace it at our option. In some cases we may refund your money.  We will not warranty any item that was broken through negligence or abuse. Normal wear and tear on items that are considered consumable etc. are not under warranty. You are responsible for shipping charges, proper packaging, tracking, and insurance to US Sander for inspection.  Other specific warranties will apply depending on the item purchased.

Items made by a different manufacturer

Warranties on items not made by US Sander will be subject to the manufacturer's warranty policy. If the manufacturer does not authorize a warranty repair, we will not be responsible for any repair or replacement costs. Most manufacturers do not warranty electrical items. We will not warranty any item that was broken through negligence or abuse. Normal wear and tear on items that are considered consumable etc. are not under warranty. You are responsible for shipping charges, proper packaging, tracking, and insurance to US Sander for inspection.
Warranties; Limitation of Liability. CUSTOMER REPRESENTS, ACKNOWLEDGES AND AGREES THAT US Sander LLC HAS NOT MADE ANY REPRESENTATIONS OR WARRANTIES, DIRECT OR INDIRECT, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION, THE DESIGN OR CONDITION OF ANY PRODUCT, OR ANY PRODUCT’S MERCHANTABILITY OR ITS SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, THE QUALITY OF THE MATERIAL OR WORKMANSHIP OF ANY PRODUCT, AND ALL SUCH WARRANTIES ARE EXPRESSLY EXCLUDED HEREBY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL US Sander LLC BE LIABLE TO CUSTOMER FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR ANY PRODUCT PROVIDED TO CUSTOMER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, OR LOSS OF USE, EVEN IF HALO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE.

Repair Disclaimer of Warranty

DISCLAIMER OF WARRANTY: To the maximum extent permitted by applicable law, repaired products and services are provided “as is” without warranties, conditions, representations or guaranties of any kind, either expressed, implied, statutory or otherwise, including but not limited to, any implied warranties or conditions of merchantability, satisfactory quality, title, noninfringement or fitness for a particular purpose. US Sander LLC does not warrant the operation of its offerings will be uninterrupted or error free. You bear the entire risk as to the results, quality and performance of the service should the service prove defective. No oral or written information or advice given by an US Sander LLC authorized representative shall create a warranty. This disclaimer of warranty constitutes an essential part of the license agreement.  You are advised to not solely rely on the repaired products and services for any reason.

Website content and materials

The information on this Website is for information purposes only. It is believed to be reliable, but we do not warrant its completeness, timeliness or accuracy.  Pricing may change at anytime. User accesses, uses, and relies upon such content at User’s own risk. Please seek the advice of professionals as necessary regarding the evaluation of any content on this Website.  Repairs should only be done by trained factory personnel.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE TERMS AND CONDITIONS BY POSTING THEM TO THIS WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE.

You are strictly prohibited from unauthorized use of our systems or this website, including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this Website.

You acknowledge that we may disclose and transfer any information that you provide through this Website to (i) any company within the US Sander LLC group, its affiliates, agents or information providers; (ii) to any other person or entity with your consent; or (iii) if we have a right or duty to disclose or are permitted or compelled to so disclose such information by law. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this Website you agree to such transfers.

Use of this Website may be monitored, tracked and recorded. Anyone using this Website expressly consents to such monitoring, tracking and recording. You are responsible for being familiar with the current version of these Terms and Conditions posted on the Website.

US Sander LLC will not be held responsible for Customer ordering the wrong product(s).
Pricing may change at anytime. We are not responsible for typographical errors.

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